Frequently asked questions

Sovereign Housing Association is the housing association which manages the accommodation.

The keys will be in the Facilities Office in the hospital and the desk is open until 9.30pm each day.  You’ll be sent an email about how to pick up your keys once your rent payment has been made.  The email will also contain details on how to find your flat once you’ve reached the building.

You’re less than a 10 minute walk from the hospital.

Boyce Court has 26 allocated car parking spaces which are paid for monthly by residents.  If one isn’t available, you’re welcome to go on the waiting list for a space.  There’s limited car parking at the hospital and you will need to speak to Facilities about parking there.

All the gas, electric and water bills are included in the rent for the flat.  You’ll need to pay for Council Tax separately.

Yes, Boyce Court has a free broadband service.  The access information will be given to you when you arrive. 

Yes, you’ll need to have a TV licence which you’ll need to arrange yourself

The rent is currently £562.25 per month. In most cases you’ll need to pay the first three months’ rent before you arrive.  You can then pay by either direct debit or salary deduction.  This can be arranged for you for when you arrive.

If you work directly for the Trust, you can pay by either Direct Debit or by salary deduction.  If you don’t work directly for the Trust then it will need to be paid by Direct Debit. 

Sovereign will contact your agency and arrange for an invoice to be sent for the first three months and then every month after that to pay your rent.

The flats contain a double bed combi microwave, 2-ring hob, washer/drier and a kettle.  You’ll need to bring your own crockery, cutlery and bedding.
The building is very secure, with a fob access security system to the front door and a key for the front door of the flat.  There’s a CCTV system inside the building
There’s a large ASDA supermarket across the road from Boyce Court.  There’s also a McDonalds at the top of the road and the main town of Torquay is just 10 minutes by car or bus
There’s a main bus route which stops outside Boyce Court with buses every 10 minutes.